GROWTHOPS HQ / LEAD REACTIVATION

Could your next booking be in your old enquiries?

Someone asked about your services but never booked. Another customer visited once and has not returned. We help you reconnect where you have permission, then guide renewed interest towards your team or a booking.

For established service businesses, including aesthetics clinics. We agree who to contact, what to say and who handles replies before anything is sent.

Start with a Revenue Recovery Pilot from £495 one-time and review the results before deciding whether to continue. One agreed eligible cohort and outreach channel, with work, expected sends and client-funded usage approved before launch.

See how to start a pilot See an example conversation

14–30 days · agreed scope · no automatic retainer · no guaranteed results

Is your business ready for revenue recovery?

Revenue recovery reconnects your business with people who previously enquired or bought from you. You need accessible historical records, a potentially suitable audience and appropriate marketing permissions for the chosen channel. This applies to the Pilot, Managed Lead Reactivation and the reactivation component of the Revenue Growth Partnership.

Past customer or enquiry records that can be accessed and reviewed.
Evidence of permission or another appropriate basis for the intended marketing channel, subject to verification.
A relevant service or offer worth reconnecting about.
Capacity to respond to enquiries and fulfil additional bookings.
A responsible person who can cooperate with setup, copy approval and customer handoffs.

No suitable historical database yet? Local Growth Systems may help capture and follow up with future enquiries. We agree an eligible cohort and funded scope; there is no permanent package-wide numerical contact allowance.

A list of names or a ‘yes’ answer does not verify marketing eligibility. We review channel-specific permissions, opt-outs and exclusions before sending. Please do not share customer lists or sensitive information through this guide.

Revenue recovery requires an existing, eligible customer or enquiry database. All purchases are subject to onboarding and suitability checks before campaign delivery begins. Payment does not authorise an immediate campaign launch.

Not sure you’re eligible? Check your suitability.

Find the right GrowthOps service for your business

Not sure which service fits? Answer a few quick questions for a suggested starting point. This optional guide takes around one to two minutes. You can compare or select packages without completing it.

Skip the guide and compare packages

What type of business do you operate?

Do you already have past customer or enquiry records?

Approximately how many past customers or enquiries are recorded?

Do you have permission or another appropriate basis to send marketing to relevant contacts?

Does your business regularly generate new enquiries or returning customers?

Could your business accommodate additional bookings or customers?

What is your primary objective?

Answers stay in this page’s memory and are cleared when it reloads. Nothing is submitted to our CRM, no messages are sent and no AI is called.

Choose one answer for each question to see a suggestion, or skip straight to the packages.

Revenue Recovery Pilot

From£495 one-time

One campaign. One defined opportunity. One results report.

Best for: Businesses evaluating a defined recovery opportunity without an ongoing commitment.

Eligibility review and one agreed eligible contact cohort
One agreed channel, approved messaging and defined follow-up
Reply routing, response and booking tracking, final report

Campaign frequency: One campaign over an agreed 14–30-day pilot.
Database segmentation: One selected eligible customer or enquiry segment; unknown permissions and suppressed records stay excluded.
Outreach & follow-up: Campaign strategy, setup and execution; approved messaging, defined follow-up and reply routing.
Monitoring & optimisation: Monitor the agreed campaign and track responses and booking opportunities.
Reporting: One final campaign performance report: responses, booking opportunities and confirmed outcomes where evidenced. A reply, booking, attended appointment and sale are distinct results.
Business systems: Campaign preparation and configuration for the agreed sequence and booking handoff. Substantial data repair, sender remediation and wider infrastructure are not included automatically.
Scope limits: One defined managed campaign, one location and one agreed channel over 14–30 days. Eligible volumes, expected sends, operational scope and client-funded usage are agreed before launch. No permanent package-wide contact/send ceiling or unlimited management. Additional work needs written scope and price approval.
What happens next: Agree eligibility, scope and copy, test, then run the approved campaign. The engagement ends at the agreed conclusion; no automatic subscription.

Discuss Revenue Recovery Pilot

View purchase options

Checkout is being prepared. No payment can be taken here. You can ask a question or book an optional call meanwhile.

Online purchasing will open after the final release checks. Before payment, you will see the service terms, billing schedule and cancellation/refund arrangements. No bookings or revenue are guaranteed.

Book a Discovery Call

A 30-minute Strategy Call. A call is optional.

Not sure you’re eligible? Check your suitability.

Managed Lead Reactivation

From£750 /month

Ongoing campaigns. Continuous management. Recurring opportunities.

Best for: Businesses with continuing eligible enquiry or returning-customer opportunities.

Continuing segmentation, campaign strategy and offer development
Recurring campaigns, approved follow-up, monitoring and routing
Booking recovery, optimisation and monthly reporting

Campaign frequency: Recurring campaigns within an agreed monthly programme; not unlimited campaigns.
Database segmentation: Continuing review and management of eligible customer segments.
Outreach & follow-up: Approved automated follow-up and response sequences, monitoring and routing. Classification only where supported and tested; unclear replies pass to the designated client team.
Monitoring & optimisation: Ongoing campaign management, optimisation, booking recovery and opportunity tracking.
Reporting: Monthly performance reporting and agreed ongoing campaign support.
Business systems: Systems needed for the agreed reactivation programme; wider conversion builds are separately scoped.
Scope limits: One location, up to two managed campaigns per provider billing period. Agree eligible volumes, expected sends, monitoring, staff responsibilities and approved client-funded usage before launch. No permanent numerical send allowance or unlimited manual handling. Pause at the agreed volume, scope or budget; extra work requires a written variation.
What happens next: Agree the monthly programme and responsibilities, configure and test, then manage and review activity. Continue only where there is worthwhile ongoing work.

Discuss Managed Lead Reactivation

View purchase options

Checkout is being prepared. No payment can be taken here. You can ask a question or book an optional call meanwhile.

Book a Discovery Call

A 30-minute Strategy Call. A call is optional.

Not sure you’re eligible? Check your suitability.

Revenue Growth Partnership

From£1,500 /month

Managed revenue recovery combined with broader growth and conversion infrastructure.

Best for: Established or growing businesses needing coordinated management across several customer processes.

Managed reactivation plus selected enquiry and conversion systems
CRM, booking recovery, retention and agreed automation
Coordinated growth strategy and ongoing performance analysis

Campaign frequency: An agreed ongoing plan across reactivation and selected conversion priorities.
Database segmentation: Eligible segment management coordinated with agreed customer retention priorities.
Outreach & follow-up: Reactivation and selected new-enquiry follow-up; reply ownership and coverage agreed in scope.
Monitoring & optimisation: Coordinated optimisation of agreed campaigns, CRM pipeline and conversion processes.
Reporting: Ongoing performance analysis across agreed processes, with evidenced outcomes.
Business systems: Selected enquiry capture, booking recovery, CRM, retention and business automation within the client scope.
Scope limits: One location, up to four managed campaigns per provider billing period, plus expressly scoped enquiry/conversion, booking recovery, CRM and retention work. Agree eligible volumes, expected sends, operational boundaries and approved client-funded usage before launch. No permanent numerical send allowance, unlimited support, advertising management or extensive custom development.
What happens next: Assess existing processes, agree a prioritised plan, implement and test selected improvements, then review performance together. Upgrading from another service is optional.

Discuss Revenue Growth Partnership

View purchase options

Checkout is being prepared. No payment can be taken here. You can ask a question or book an optional call meanwhile.

Book a Discovery Call

A 30-minute Strategy Call. A call is optional.

Not sure you’re eligible? Check your suitability.

Starting prices depend on the agreed scope and feasibility. We confirm eligible audiences, channels, campaign limits, reply responsibilities and deliverables before commitment. For the three revenue recovery services, first-period onboarding is included with no mandatory separate base-scope setup fee. Separately chargeable client-specific email delivery, SMS, AI, telephone/number and other agreed third-party usage are client-funded under an approved Usage Authorisation. Before any commitment we agree provider, rates, currency, tax, markup or none, funding method, budget, monitoring and reconciliation. Any prepayment requires expressly agreed unused-funds treatment. Ordinary GrowthOps overhead is not recharged. No automatic overages, top-ups or unapproved charges. Additional management, advertising and custom work require an agreed scope and price. Existing accepted terms and other service inclusions remain unchanged. No guaranteed results.

Approved automation supports agreed responses and routing. We monitor within agreed coverage and use lead classification only where supported and verified. Interested people go to your booking process or designated team; unclear replies go to staff. Unlimited manual conversations, human appointment setting, sales closing and out-of-hours human support are not automatically included.

Pilot → Managed Lead Reactivation → Revenue Growth Partnership. The pilot is a complete standalone service. Continuing or upgrading is optional; there is no automatic pilot renewal.

A COMMERCIAL QUESTION WORTH ASKING

You paid to attract the enquiry. What happened next?

Advertising and enquiries take time and money. Some people are not ready when they first get in touch. Others may be ready to return after a previous visit. New advertising reaches new people; reactivation follows up with suitable people already in your records. An old record alone is never permission to market.

When it may be worth exploring

A documented enquiry history, evidence of permission, a named staff owner and capacity to handle interested replies.

When we would pause

Unknown permissions, unresolved opt-outs, sensitive clinical targeting, no capacity or an existing programme already doing the job.

Start with a manageable group

One location, one reviewed group and one agreed contact channel. We check how the pilot could fit with the tools you already use.

INTERACTIVE EXAMPLE / FICTIONAL DATA

See how a quiet enquiry could become a booking opportunity.

This deterministic example uses a fictional clinic and customer. It sends nothing, calls no AI and makes no booking.

Sophie · fictional enquiry

92 days dormant. Demonstration permission evidence only.

Blocked pending eligibility review

In a real pilot, the business reviews actual permission and exclusions. This button cannot establish consent.

No message yet. Review the fictional record first.

A link is not a booking. A booking is not attendance or a sale. Production delivery is subject to configuration and testing.

USE YOUR OWN AGGREGATE ASSUMPTIONS

Could the potential return justify the cost?

Change the assumptions to explore possible responses, bookings, sales and profit after campaign costs. These are illustrative estimates, not achieved results or guaranteed returns. You do not need to share a customer list to use this calculator.

MAKE YOUR OWN ASSUMPTIONS

What could your database be worth?

All starting values, including £250 purchase value, are fictional assumptions, not clinic prices, database estimates, industry benchmarks or a forecast. Use aggregate historical inputs only. These estimates do not drive the separate simulated dashboard.

Eligible dormant leadsleadsAfter permission and suppression checksEstimated response rate%Of eligible leads contactedBooking rate from responses%Of all responding leadsAttendance rate%Of confirmed bookingsCustomer conversion%Of attended consultationsAverage purchase after reactivation£Use consistent net-of-VAT values if applicableGross margin%After direct fulfilment costsEstimated campaign costs£Include pilot fee, messaging and staff costs once

ILLUSTRATIVE SCENARIO

Not a performance guarantee

Potential purchase revenue after reactivation£703

Before direct costs and campaign costs

01Expected responses50

02Expected bookings12.5

03Expected attended appointments9.4

04Expected purchasing customers2.8

Gross profit contribution£422

Campaign costs−£500

Estimated return after campaign costs-£78

Return on campaign cost: -15.6%

Expected counts can be fractional. Calculations retain precision before display rounding. Gross profit uses your margin assumption; return excludes overheads and tax. Costs must not duplicate direct costs already included in margin.

Show the maths

Responses = eligible leads × response rate. Bookings = responses × booking rate. Attendance = bookings × attendance rate. Purchasing customers = attendance × customer conversion rate. Revenue = purchasing customers × average purchase after reactivation. Gross profit = revenue × gross margin. Return = gross profit − campaign costs. ROI = return ÷ campaign costs × 100; undefined when costs are zero.

A SMALL, SUPERVISED PILOT

Start small. Check the response. Decide what comes next.

01 / Check the opportunity

Review your current follow-up, permission records and ability to take more work. Agree who will handle replies, what the pilot costs and which results to count.

02 / Agree the message and test

Approve the wording and check that opt-outs are excluded. Test the message, reply handling and booking route with authorised test details before contacting anyone.

03 / Review the real outcome

Start with a small approved group. Review the replies and record confirmed bookings and sales where they can be evidenced. Agree any further work separately.

What owners usually want to know

Can you use every old contact?

No. We review the source, permission evidence, current suppression, recent activity and the proposed purpose. Unknown or unsuitable records stay excluded.

Do we have to replace our CRM or agency?

No. Discovery starts with your current provider and process. A pilot should fill an agreed gap, not duplicate work that already succeeds.

Will you guarantee bookings or revenue?

No. Results depend on the eligible audience, offer, capacity and customer decisions. We agree what to measure and report actual outcomes.

Does this provide medical advice?

No. Qualification is administrative. Clinical questions, suitability and treatment decisions stay with qualified clinic staff.

How is a pilot priced?

Revenue Recovery Pilot starts from £495 one-time for one campaign over 14–30 days. Managed Lead Reactivation starts from £750/month for ongoing campaigns, optimisation and monthly reporting. Revenue Growth Partnership starts from £1,500/month for managed recovery and wider agreed conversion systems. The pilot covers one location and one agreed channel. Scope, follow-up, reply responsibilities, monthly allowances and any usage or implementation requirements are agreed before purchase. Approved automation and routing are configured and tested for the agreed use; human appointment setting, sales closing and unlimited manual conversations are not automatically included. The pilot does not automatically renew and upgrading is optional.

START WITH A CONVERSATION

Find out whether a pilot is worth running.

Tell us roughly how many old enquiries or previous customers you have, what follow-up happens now and whether you can take more bookings. Please do not send medical information or a customer list.

Email Rasharn about a pilot

Opens your email composer; nothing is sent automatically. A discovery conversation can be arranged by mutual agreement.

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