Turn more enquiries into a confirmed next step.
Enquiry Conversion & Follow Up System
Respond to new enquiries, collect the information you need, move the customer towards the booking you want and follow up when there is no reply.
Your recommended system is configured around the enquiry, booking or follow-up process most important to your business. Additional systems can be connected later as your requirements grow.
A customer makes an enquiry, answers a short set of questions, is directed towards the next step and receives a confirmation.
- 01Enquiry received
- 02Immediate response sent
- 03Customer details collected
- 04Requirements collected
- 05Next step offered
- 06Next step booked
See exactly how it works.
Follow one other service business enquiry through the system, from first contact to a booked next step. This is an interactive example using fictional information. It is not a live client account.
Enquiry about your service
Hello, I would like to know if you can help and how soon you could come out.
- Service required
- —
- Location
- —
- Timeline
- —
- Preferred contact
- —
Sarah Whitfield has made an enquiry.
- 1Enquiry receivedWebsite form submitted
- 2Immediate response sentCustomer answered straight away
- 3Customer details collectedName, mobile and email
- 4Requirements collectedService, location and timing
- 5Next step offeredReal availability shown
- 6Next step bookedTuesday 10:30 confirmed
- 7You are notifiedSummary sent to your mobile
- 8Opportunity trackedNothing sits in a personal inbox
What the system does, step by step.
- 1Enquiry received
- 2Immediate response sent
- 3Customer details collected
- 4Opportunity qualified
- 5Next step booked
- 6Follow up continues
Five things this changes in your business.
- Respond while interest is still high
- Collect the right customer information
- Move enquiries towards a booking
- Follow up without anyone remembering
- Keep opportunities organised
Tell us what currently happens from enquiry to completed job and we'll recommend where to start.
Your system is configured around the journey you describe rather than a fixed trade template.
You don't need to choose the technology. Tell us the outcome you want and we'll recommend the simplest system that can achieve it.
For businesses fixing one main bottleneck.
These are recommendations based on what usually matters most in this industry, not rigid package requirements. Your audit or setup form decides the final shape of the system.
Turn more new enquiries into booked appointments, surveys or consultations.
Stop valuable enquiries disappearing when nobody answers the phone.
Keep potential customers moving after you've sent a quote.
Make it easier to consistently ask happy customers for reviews.
Reconnect with older leads and previous customers who may still represent an opportunity.
Some reactivation work may require separate scoping depending on database size and expected usage.
Help website visitors get answers and take the next step even when your team isn't available.
AI Voice and Receptionist is also available for businesses where call handling is an important part of the problem. Because call volume and usage can vary substantially, voice systems are individually scoped.
Clear price to install, clear price to run.
Same pricing whatever your trade. What you pay depends on the size and complexity of the system, not on your industry.
Setup, customisation and your first month included.
- Core workflow configured
- Business information added
- Messages and qualification questions customised
- Booking or next-step process connected
- Notifications configured
- Initial testing completed
Your £497 founding monthly rate stays the same for this system while the service remains active.
This is the founding price for one Core Growth System. Additional systems are priced separately.
Why is founding-client pricing lower?
We're offering reduced rates to our first group of clients while we build our initial collection of real-world results and case studies. Founding clients keep the agreed monthly rate for the system they originally purchase while that service remains active. If you add additional systems later, we'll price those separately based on what you need.
Additional locations, unusually high call or message usage, AI voice, advanced integrations and extra customer journeys are scoped and priced separately rather than bundled in.
What happens once you begin.
- 1You confirm your order and pay the setup price
- 2You complete the written setup form in your own time
- 3We build and customise the workflow around your business
- 4We review your information and contact you with the next implementation step
- 5An optional setup call is available if you want one
A sales call is not required at any point. If you would prefer to ask something first, you can ask a question.
Once the first system is working, additional parts of the customer journey can be connected later. You don't need to buy everything on day one.
See all three levelsGrowthOps HQ improves the process surrounding enquiry handling, qualification, booking and follow-up. Results depend on factors including enquiry volume, customer demand, pricing, service quality and how the business handles the opportunities received.
Want this recommendation sent to you?
We'll send you the system summary, demonstration and founding-client details so you can review them later.
Before you start.
Why is founding-client pricing lower?+
We're offering reduced rates to our first group of clients while we build our initial collection of real-world results and case studies. Founding clients keep the agreed monthly rate for the system they originally purchase while that service remains active. If you add additional systems later, we'll price those separately based on what you need.
Does this price include every GrowthOps system?+
No. The Core Growth System is one focused system built around one outcome. It may contain several connected components, but only the ones needed to achieve that outcome. If you need two connected outcomes, that is the Connected Growth System at £497 to get started and £697 per month. More advanced or higher-usage setups start from £897 per month.
Is AI voice included?+
AI Voice and Receptionist is also available for businesses where call handling is an important part of the problem. Because call volume and usage can vary substantially, voice systems are individually scoped.
Do I need to attend a sales call?+
No. You can see the demonstration, select your system and begin onboarding online. A setup call is available if useful, but it is not required before purchasing.
What happens after I purchase?+
You complete a short written setup form covering your services, availability, messages and booking preferences. We then build and customise the system around your business and contact you with the next implementation step.
Can this work with my existing website?+
Yes. The system connects to the website you already have. There is no need to rebuild it.
Is there a long term contract?+
No. The ongoing monthly service continues month to month.
More detail is available on the full FAQ.