Capture urgent enquiries even when your team cannot answer.
Missed Call & Job Booking System
Respond to missed calls, identify the job type and urgency, collect customer details and move suitable enquiries towards a booking or callback.
Your recommended system is configured around the enquiry, booking or follow-up process most important to your business. Additional systems can be connected later as your requirements grow.
A customer reports a boiler issue, confirms whether heating or hot water is affected, provides their postcode and arranges the next step.
- 01Missed call captured
- 02Instant text back sent
- 03Customer details collected
- 04Job type and urgency identified
- 05Engineer availability offered
- 06Call out booked
See exactly how it works.
Follow one plumbing, heating or drainage enquiry through the system, from first contact to a booked next step. This is an interactive example using fictional information. It is not a live client account.
Boiler losing pressure, no hot water
Boiler keeps dropping pressure and we have no hot water this morning.
- Job type
- —
- Urgency
- —
- Postcode
- —
- Access
- —
Sarah Whitfield: boiler losing pressure.
- 1Missed call capturedUnanswered call logged automatically
- 2Instant text back sentCustomer replies instead of calling elsewhere
- 3Customer details collectedName, mobile and address
- 4Job type and urgency identifiedSame day boiler fault
- 5Engineer availability offeredReal diary slots shown
- 6Call out bookedTuesday 14:00 confirmed
- 7Engineer notifiedJob details sent to the mobile
- 8Opportunity trackedVisible in the pipeline, not a text thread
What the system does, step by step.
- 1Call or enquiry received
- 2Job type identified
- 3Urgency confirmed
- 4Customer and property details collected
- 5Booking or callback arranged
- 6Team notified
Five things this changes in your business.
- Recover missed calls
- Separate urgent jobs from quotation requests
- Collect customer and job information
- Book suitable appointments
- Notify the correct team member
Missed-Call Recovery + Booking
Capture urgent enquiries even when the team is busy and move customers toward the appropriate appointment. Depending on complexity this may be a Core or a Connected system.
You don't need to choose the technology. Tell us the outcome you want and we'll recommend the simplest system that can achieve it.
For businesses fixing one main bottleneck.
A common second system later: Quote Follow-Up. Two connected outcomes become a Connected Growth System.
These are recommendations based on what usually matters most in this industry, not rigid package requirements. Your audit or setup form decides the final shape of the system.
Turn more new enquiries into booked appointments, surveys or consultations.
Stop valuable enquiries disappearing when nobody answers the phone.
Keep potential customers moving after you've sent a quote.
Make it easier to consistently ask happy customers for reviews.
Reconnect with older leads and previous customers who may still represent an opportunity.
Some reactivation work may require separate scoping depending on database size and expected usage.
Help website visitors get answers and take the next step even when your team isn't available.
AI Voice and Receptionist is also available for businesses where call handling is an important part of the problem. Because call volume and usage can vary substantially, voice systems are individually scoped.
Clear price to install, clear price to run.
Same pricing whatever your trade. What you pay depends on the size and complexity of the system, not on your industry.
Setup, customisation and your first month included.
- Core workflow configured
- Business information added
- Messages and qualification questions customised
- Booking or next-step process connected
- Notifications configured
- Initial testing completed
Your £497 founding monthly rate stays the same for this system while the service remains active.
This is the founding price for one Core Growth System. Additional systems are priced separately.
Why is founding-client pricing lower?
We're offering reduced rates to our first group of clients while we build our initial collection of real-world results and case studies. Founding clients keep the agreed monthly rate for the system they originally purchase while that service remains active. If you add additional systems later, we'll price those separately based on what you need.
Additional locations, unusually high call or message usage, AI voice, advanced integrations and extra customer journeys are scoped and priced separately rather than bundled in.
What happens once you begin.
- 1You confirm your order and pay the setup price
- 2You complete the written setup form in your own time
- 3We build and customise the workflow around your business
- 4We review your information and contact you with the next implementation step
- 5An optional setup call is available if you want one
A sales call is not required at any point. If you would prefer to ask something first, you can ask a question.
Once the first system is working, additional parts of the customer journey can be connected later. You don't need to buy everything on day one.
See all three levelsGrowthOps HQ improves the process surrounding enquiry handling, qualification, booking and follow-up. Results depend on factors including enquiry volume, customer demand, pricing, service quality and how the business handles the opportunities received.
Want this recommendation sent to you?
We'll send you the system summary, demonstration and founding-client details so you can review them later.
Before you start.
Why is founding-client pricing lower?+
We're offering reduced rates to our first group of clients while we build our initial collection of real-world results and case studies. Founding clients keep the agreed monthly rate for the system they originally purchase while that service remains active. If you add additional systems later, we'll price those separately based on what you need.
Does this price include every GrowthOps system?+
No. The Core Growth System is one focused system built around one outcome. It may contain several connected components, but only the ones needed to achieve that outcome. If you need two connected outcomes, that is the Connected Growth System at £497 to get started and £697 per month. More advanced or higher-usage setups start from £897 per month.
Is AI voice included?+
AI Voice and Receptionist is also available for businesses where call handling is an important part of the problem. Because call volume and usage can vary substantially, voice systems are individually scoped.
Do I need to attend a sales call?+
No. You can see the demonstration, select your system and begin onboarding online. A setup call is available if useful, but it is not required before purchasing.
What happens after I purchase?+
You complete a short written setup form covering your services, availability, messages and booking preferences. We then build and customise the system around your business and contact you with the next implementation step.
Can this work with my existing website?+
Yes. The system connects to the website you already have. There is no need to rebuild it.
Is there a long term contract?+
No. The ongoing monthly service continues month to month.
More detail is available on the full FAQ.